Privacy Policy
Last Updated: November 20, 2025
Contact Information
Our Commitment to Your Privacy
At Vesper Hue, we understand that your privacy is important. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or use our services. We are committed to handling your personal data with care and transparency.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union. This policy applies to all visitors and users of our website and services.
Information We Collect
Information You Provide Directly
When you interact with our website or contact us, you may choose to provide:
- • Contact Information: Name, email address, phone number when you fill out contact forms or inquire about our services
- • Communication Content: Messages, questions, or feedback you send to us through our contact forms or email
- • Business Information: Details about your organization, project requirements, or service interests when requesting consultations
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • Device Information: Browser type, operating system, device identifiers
- • Usage Data: Pages visited, time spent on pages, links clicked, referring websites
- • Location Data: General geographic location based on IP address
- • Cookie Data: Information stored through cookies and similar tracking technologies (see our Cookie Policy for details)
Legal Basis for Processing
We process your personal data based on:
- • Consent: When you voluntarily provide information or accept cookies
- • Legitimate Interests: To improve our services, analyze website performance, and communicate about relevant offerings
- • Contractual Necessity: To provide services you request from us
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To respond to your inquiries, provide requested information, and deliver our marketing services. This includes communicating about projects, sending proposals, and managing our client relationships.
Website Improvement
To understand how visitors use our website, identify technical issues, and improve user experience. We analyze usage patterns to make our site more helpful and accessible.
Marketing Communications
To send you information about our services, case studies, or insights that may be relevant to your interests. You can opt out of marketing communications at any time.
Legal Compliance
To comply with legal obligations, respond to lawful requests from authorities, and protect our rights and those of our users.
Analytics and Research
To conduct research, analyze trends, and develop insights that help us better understand our audience and improve our service offerings.
How We Share Your Information
We do not sell your personal information to third parties. We may share your data in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our website and deliver our services. These include hosting providers, email services, and analytics platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Business Transfers
If Vesper Hue is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your data.
Legal Requirements
We may disclose your information when required by law, in response to legal process, to protect our rights or property, or to ensure the safety of our users or the public.
With Your Consent
We may share your information with other parties when you give us explicit permission to do so.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
- Access Controls: We limit access to personal data to authorized personnel who need it to perform their job functions
- Secure Storage: Personal data is stored on secure servers with regular security updates and monitoring
- Regular Audits: We conduct regular security assessments and update our practices as needed
- Data Minimization: We collect only the data necessary for specified purposes and retain it only as long as needed
While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods vary depending on the type of data:
- • Contact Form Data: Retained for up to two years or until you request deletion
- • Client Project Data: Retained for the duration of our engagement plus seven years for legal and accounting purposes
- • Analytics Data: Aggregated data may be retained indefinitely in anonymized form
- • Marketing Data: Retained until you unsubscribe or request deletion
Your Rights and Choices
You have certain rights regarding your personal data. Depending on your location, these may include:
Right to Access
You can request a copy of the personal data we hold about you and information about how we use it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we have about you.
Right to Erasure
You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Restriction
You can request that we limit how we use your personal data in certain situations.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format and have it transferred to another organization.
Right to Object
You can object to our processing of your personal data for direct marketing purposes or when we process it based on legitimate interests.
Right to Withdraw Consent
Where we rely on your consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month, though this may be extended in complex cases.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on this page. We will process your request promptly.
International Data Transfers
Our servers and service providers may be located in different countries. When we transfer your personal data outside of the European Economic Area, we ensure appropriate safeguards are in place, such as:
- • Standard contractual clauses approved by the European Commission
- • Transfers to countries with adequacy decisions
- • Other legally approved transfer mechanisms
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting a notice on our website or sending you an email. We encourage you to review this policy periodically. The date at the top of this page indicates when it was last updated.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your data, please contact us:
You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data appropriately. In Austria, the relevant authority is the Austrian Data Protection Authority (Datenschutzbehörde).
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